Frequently Asked Questions
Everything you need to know about our premium fabrics and services.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping within the continental US takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How do I care for my Vega Textiles garments?
Most of our natural fiber textiles are best preserved by cold washing on a gentle cycle and hanging to dry. Specific care instructions are located on the internal label of every piece.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
Are your fabrics sustainably sourced?
Yes, sustainability is at our core. We partner with certified ethical mills that prioritize organic fibers, recycled polyester, and low-impact dyeing processes.
Do you offer wholesale pricing for designers?
We do offer bulk discounts and wholesale accounts for registered businesses and independent designers. Please contact our sales team with your tax ID for more information.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.